Privacy Policy
Effective Date: May 30, 2025
At Dr. Michelle Sala & Associates, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
1. What Personal Information We Collect
We collect personal information necessary to provide psychological services, including:
- Contact details (name, address, phone number, email)
- Health and medical history
- Assessment and treatment records
- Insurance information for billing purposes
- Payment details
We collect this information directly from you, typically through our secure intake forms, during consultations, or via communication with your consent.
2. How We Use Your Personal Information
Your personal information is used for purposes including:
- Providing psychological assessments and therapy services
- Billing and processing insurance claims
- Communicating with you about your care
- Complying with legal and regulatory requirements
We will not use your personal information for any other purpose without your explicit consent.
3. How We Protect Your Personal Information
We implement physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure storage of paper records
- Encrypted digital records
- Restricted access to personal information
- Regular staff training on privacy and security protocols
4. Sharing Your Personal Information
We do not sell or trade your personal information. We may share your information with third parties only in the following circumstances:
- With your consent
- To process insurance claims or payments
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, or safety of our practice, clients, or others
5. Accessing and Correcting Your Information
You have the right to access your personal information held by us and to request corrections if you believe it is inaccurate or incomplete. To make a request, please contact us using the information provided below.
6. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal and regulatory requirements. Once it is no longer needed, we securely dispose of your information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Dr. Sala & Associates